Frequently Asked Questions

Questions, Answered

Everything you might want to know about Saphiros, our services, and the boutique experience. Can't find your answer? We're always happy to talk.

Services & Scheduling

We offer three core services: Maintenance Cleaning (recurring, bi-weekly or monthly), Deep Cleaning & Resets (a comprehensive top-to-bottom refresh), and Move-In/Move-Out Cleaning for empty residential spaces.

Not at all. Many of our clients provide access while they're away. We'll arrange the details that work best for your home and schedule during the estimate process.

It's up to you. Most clients choose bi-weekly or monthly recurring cleaning for maintenance, or schedule deep cleans seasonally. We'll help you find the right cadence for your home.

Yes — every cleaning is tailored to your priorities. Share your preferences and any areas of focus when you request your estimate, and we'll build the checklist around your home.

Products & Approach

Yes. Plant-based cleaning is our primary approach, featuring carefully selected plant-derived products. We also offer a professional standard alternative using high-quality conventional products. You choose what suits your home.

Our plant-based products are a popular choice for households with children, pets, or product sensitivities. We don't claim any product is universally safe, chemical-free, or hypoallergenic — please share your specific sensitivities and we'll tailor our approach.

For suitable bathroom and shower surfaces, we use a high-heat steam cleaning protocol that can help address soap scum and buildup while reducing reliance on harsh chemicals. It's part of our approach for applicable surfaces, not automatically included in every appointment.

We use HEPA-filter vacuums, professional flat-mop systems, and color-coded microfiber cloths to keep your home clean and well cared for, whichever cleaning approach you choose.

Estimates & Booking

Request a free estimate through our quote form. Share a few details about your home — bedrooms, bathrooms, square footage, and the service you're interested in — and we'll prepare a personalized cleaning proposal.

No. Because every home is different, we provide personalized quotes rather than instant pricing. This lets us tailor the service to your home's specific needs.

All move-in and move-out services are custom-quoted based on the size, condition, and scope of the empty home. Request an estimate and we'll prepare a tailored proposal.

Our primary service territory is the Salt Lake Valley, Utah. Reach out with your ZIP code and we'll confirm whether your neighborhood is within our territory.

The Saphiros Experience

Beyond a thorough clean, every visit includes a calming botanical scent profile, meticulous finishing touches, and a signature client gift left on the kitchen counter. It's the little luxuries that make coming home feel extraordinary.

Saphiros is owner-managed with a dedicated two-person field team. The same attentive faces care for your home visit after visit, for consistent, personal service.

Yes — Saphiros is licensed and insured, so you can welcome our team with confidence.

We're preparing to launch in December 2026. Reach out now and we'll be in touch as we begin scheduling.

Still Have Questions?

We'd love to help you find the right answers for your home.